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North Haven Inn & Market
Help us raise the market roof

Privacy Policy

Last updated: September 17, 2026

North Haven Inn & Market(“we,” “us”) operates the website northhaveninn.com. This policy explains what information we collect, how we use it, and your choices.

What we collect

  • Newsletter signups— email address, first name, and last name, stored securely on Cloudflare infrastructure.
  • Freight inquiries— name, email, phone number, and delivery details, forwarded to our team via Google Workspace.
  • Booking information— reservation details are handled by our third-party booking provider (BookedDirectly) under their own privacy policy.

How we use it

We use the information you provide solely to respond to your inquiries, send occasional newsletter updates (if you subscribed), and fulfill freight delivery requests. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

We use Google Analytics (GA4) to understand how visitors use our site — for example, which pages are most popular and how people find us. Google Analytics sets cookies (such as _ga) to distinguish unique visitors. These cookies do not identify you personally.

We do not use advertising or remarketing cookies. Google's advertising, ad-personalization, and ad-user-data storage are switched off for every visitor, on every page, whether or not you accept analytics.

Analytics cookies are off until you choose otherwise. When you first visit we ask, and Decline is exactly one click — the same as Accept. You can change your answer at any time with the link in the footer. You can also opt out of Google Analytics everywhere by installing the Google Analytics Opt-out Browser Add-on.

Cloudflare, our hosting provider, may set a technical cookie for security and performance purposes (bot management). The ShopMy product embeds on our Favorites page may set their own cookies — see ShopMy's privacy policy for details.

Opt-out preference signals (Global Privacy Control)

We recognize and honor the Global Privacy Control (GPC) signal. If your browser or extension sends a GPC signal, we treat it as a request to opt out: analytics cookies stay off, we do not ask you to accept them, and we show you on the page that the signal was received. You do not need to be a California resident for this to apply — we honor the signal for everyone.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us. If you are an EU/EEA resident, you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Your California privacy rights

This section applies to California residents and describes our practices using the terms of the California Consumer Privacy Act (CCPA), as amended by the CPRA.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have not done either in the preceding twelve months, and we do not sell or share the personal information of anyone under 16. Because we do not sell or share, there is nothing to opt out of — but we honor Global Privacy Control signals regardless, as described above.

In the preceding twelve months we have collected:

  • Identifiers— name, email address, phone number, and IP address. Collected directly from you when you subscribe to the newsletter or submit a freight inquiry, and automatically by our hosting and analytics providers. Used to respond to you, send the newsletter you asked for, fulfill freight requests, and keep the site secure and working.
  • Commercial information— freight delivery details and booking records. Collected from you. Used to fulfill the request.
  • Internet activity— pages viewed, referring site, and approximate region, collected by Google Analytics only if you accept analytics cookies. Used to understand which pages are useful.

We do not collect sensitive personal information as the CCPA defines it, so there is no “limit the use of my sensitive personal information” right to exercise here. We disclose personal information to service providers only — Cloudflare (hosting and database), Google Workspace (email), Amazon SES (newsletter delivery), Google Analytics (measurement), and BookedDirectly (reservations) — each under contracts limiting them to performing services for us.

As a California resident you have the right to:

  • Know what personal information we collect, use, and disclose.
  • Access a copy of the personal information we hold about you.
  • Delete personal information we have collected from you.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of personal information.
  • Not be discriminated against for exercising any of these rights — we will not deny you service, change prices, or give you a lesser experience.

To exercise any of these rights, email us at hello@northhaveninn.com with the request and the email address or phone number you gave us, so we can find your records. We will confirm receipt within 10 business days and respond within 45 days, and we will tell you if we need the 45-day extension the statute allows. We verify requests by matching the information you provide against what we already hold; we will not ask you for anything we do not already have. An authorized agent may submit a request on your behalf with written permission from you.

We will not deny a request because you used a browser signal instead of a form, and we do not charge for these requests.

Data retention

Newsletter subscriber data is retained until you unsubscribe or request deletion. Freight inquiry data is retained for up to 12 months after the inquiry is resolved.

Contact

Questions about this policy? Email us at hello@northhaveninn.com.